bat111 Privacy Policy

This Privacy Policy ("Policy") describes how bat111 ("we", "us", "our") collects, processes, stores, shares, and protects the personal information of users ("you", "your", "Player") who access or use the bat111 website at https://bat111.onl and any related services, features, or content (collectively, the "Platform"). This Policy forms part of the bat111 Terms & Conditions and should be read alongside that document.

By registering an account, accessing the Platform, or otherwise providing your personal information to bat111, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your data as described herein. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to request deletion of your account.

bat111 is committed to handling your personal data responsibly, transparently, and securely. We collect only the information that is genuinely necessary to operate the Platform, fulfill our legal obligations, prevent fraud, and provide you with the best possible gaming experience tailored to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all of Bangladesh.

This Policy may be updated from time to time. When we make material changes, we will notify registered players by email or via a prominent notice on the Platform. The most current version of this Policy is always available at https://bat111.onl/privacy-policy. Continued use of the Platform after any update constitutes your acceptance of the revised Policy.

bat111 processes your personal data only for the purposes listed below. We will not use your information for any purpose that is incompatible with the purpose for which it was originally collected without obtaining your prior consent.

• Account management: To create, maintain, verify, and administer your bat111 account, including processing your login credentials and updating your profile details.
• Payment processing: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to reconcile transaction records.
• Identity and age verification: To confirm that you meet the 21+ eligibility requirement and to satisfy our KYC obligations, including document review and third-party verification checks.
• Platform operation and improvement: To deliver the games, sports betting markets, and other features of the Platform, and to diagnose and fix technical issues.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited activity.
• Responsible gaming: To monitor your gaming patterns and, where necessary, to implement self-exclusion requests, deposit limits, cooling-off periods, or other player-protection measures.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance via our support channels.
• Marketing communications: To send you promotional offers, bonuses, and news about bat111 — but only where you have given your prior consent to receive such communications. You may opt out at any time.
• Legal compliance: To meet our obligations under applicable law, including responding to lawful requests from regulatory bodies, law enforcement agencies, and courts.
• Analytics: To analyse aggregate, anonymised usage data to understand Platform performance and improve our service offering for Bangladesh players.

bat111 processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, payment information, and gaming activity is necessary to perform the contract between you and bat111 and to provide the services you have requested.
• Legal obligation: We process identity verification data, transaction records, and certain communications to comply with applicable legal and regulatory requirements, including anti-money-laundering obligations.
• Legitimate interests: We process technical and device data to maintain the security and integrity of the Platform, prevent fraud, and improve our services. Our legitimate interests in doing so do not override your fundamental privacy rights.
• Consent: Where we process your data for marketing purposes, we do so on the basis of your freely given, specific, and informed consent. You may withdraw this consent at any time by contacting us or using the unsubscribe link in any marketing email.

bat111 may share your personal data with the following categories of recipients where it is strictly necessary to operate the Platform or meet our legal obligations:

• Payment service providers: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other authorised payment processors in Bangladesh who handle your financial transactions. These providers are contractually required to keep your data confidential and secure.
• Identity verification providers: Third-party KYC and age-verification services that help us confirm your identity and age in compliance with our obligations.
• Game content providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited session data necessary to deliver their games through the bat111 Platform.
• IT and security providers: Cloud hosting, content delivery, and cybersecurity companies that support the technical infrastructure of the Platform. These providers process data only on our behalf and under strict confidentiality agreements.
• Legal and regulatory authorities: Where required by applicable law, court order, or formal regulatory request, bat111 will disclose personal data to the relevant authority. We will notify you of any such disclosure to the extent permitted by law.
• Business transfers: If bat111 undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify affected users before any such transfer occurs and before your data becomes subject to a different privacy policy.

All third parties with whom bat111 shares personal data are required to implement adequate technical and organisational measures to protect that data and are prohibited from using it for any purpose beyond the specific service they provide to bat111.

bat111 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform effectively, remember your preferences, maintain your logged-in session, and gather analytics data about how you interact with the site.

The main categories of cookies we use are as follows:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of strictly necessary cookies without disabling the Platform entirely.
• Performance cookies: Collect anonymised data about how visitors use the Platform — which pages are visited most, where users drop off, and how long sessions last. This data helps us improve the bat111 experience for Bangladesh players.
• Functional cookies: Remember your preferences such as language settings, notification preferences, and recently viewed games so you do not have to reconfigure them on each visit.
• Analytics cookies: Help us understand aggregate traffic patterns. Data collected through analytics cookies is processed in a form that does not identify individual users.

You can control and delete cookies through your browser settings. Please note that disabling certain cookies may impair the functionality of the bat111 Platform. Your browser's help section contains instructions on how to manage cookies for your specific browser and device.

bat111 retains your personal data for as long as your account remains active and for a further period as required by applicable law or as necessary to resolve disputes, enforce our agreements, and comply with legal obligations. The following general retention periods apply:

• Account and registration data: Retained for the lifetime of your account and for a minimum of five years following account closure, as required by anti-money-laundering regulations.
• Transaction and financial records: Retained for a minimum of five years from the date of the transaction to satisfy financial record-keeping obligations.
• KYC and verification documents: Retained for the lifetime of your account and for five years after account closure in accordance with applicable legal requirements.
• Gaming activity logs: Retained for a minimum of three years from the date of the gaming session for dispute resolution and audit purposes.
• Communications and support records: Retained for three years from the date of the communication unless a longer period is required to resolve an ongoing dispute or legal matter.
• Marketing consent records: Retained until you withdraw consent and for a further period necessary to demonstrate that the consent was given and subsequently withdrawn.

When your personal data is no longer required for the purposes for which it was collected, bat111 will securely delete or anonymise it in accordance with our data disposal procedures.

To exercise any of the rights listed above, please contact the bat111 data team by emailing [email protected] with the subject line "Data Rights Request". We may need to verify your identity before processing your request. We will respond within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will inform you of the extension and the reason for it.

bat111 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security programme includes, but is not limited to:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial records and verification documents stored in our secure data centres.
• Strict role-based access controls ensuring that bat111 staff can only access the personal data required to perform their specific job function.
• Regular security audits, vulnerability assessments, and penetration testing of our Platform infrastructure.
• Multi-factor authentication requirements for staff accessing systems that contain personal data.
• Continuous monitoring and automated alerting for suspicious activity or potential security incidents.
• Incident response procedures that ensure affected players are notified without undue delay in the event of a data breach that may affect their rights and freedoms.

While bat111 takes every reasonable precaution to protect your personal data, no method of electronic transmission or storage is completely infallible. You can help protect your account by choosing a strong, unique password, never sharing your login credentials, and logging out after each session — particularly when using shared or public devices.

The bat111 Platform may contain references to third-party game providers, payment processors, and service partners. This Privacy Policy applies solely to personal data collected and processed by bat111. Third-party services — including game studios, payment gateways, and analytics providers — are governed by their own respective privacy policies.

bat111 is not responsible for the privacy practices, data handling, or content of any third-party service. We encourage you to review the privacy policies of any third-party provider whose services you access in connection with the bat111 Platform. Where bat111 engages third parties to process personal data on our behalf, we ensure that appropriate contractual data protection obligations are in place.

bat111 is strictly an adult-only platform. No person under the age of 21 may register an account or use any service offered by bat111. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has provided personal data through the Platform, we will immediately suspend the associated account, delete the data, and take appropriate remedial action.

If you believe that a minor may have created a bat111 account, please notify us immediately at [email protected] so that we can investigate and act promptly.

If you have any questions, concerns, or complaints about this Privacy Policy or the way bat111 handles your personal data, please contact us at:

Email: [email protected] (plain text — not a clickable link)

We aim to acknowledge all privacy-related enquiries within 3 business days and to resolve them within 30 days. Where a complaint cannot be resolved to your satisfaction, you may have the right to escalate the matter to an appropriate data protection authority in your jurisdiction.

For responsible gaming concerns specifically, please also refer to our Responsible Gaming page, which provides dedicated guidance and access to player-protection tools.